FAQ
Questions people actually ask
Which tournament day should I book?
Thursday and Friday are lower-key and easier to move around in if you want to walk the whole course and follow groups closely. Saturday and Sunday carry bigger crowds and higher energy at the 16th hole, especially Saturday, known as moving day. Tell us what you want out of the trip and we'll steer you toward the right day.
What is the 16th hole and why is it famous?
It's an enclosed, stadium-style par 3 that seats roughly 20,000 fans right on top of the tee box and green. Players get cheered like athletes at a football game, and a hole-in-one can shake the whole grandstand. It's the signature moment of Phoenix Open week.
What's the deposit and payment schedule?
Every package requires a $400 per person deposit to book. Fifty percent of the remaining balance is due September 18, 2026, and the final payment is due November 20, 2026.
Is airfare included?
No. Packages include the hotel, grounds pass, and airport shuttle in Phoenix, but flights to and from Phoenix Sky Harbor are booked separately.
Can I upgrade to hospitality after booking?
Yes, in most cases. 16th Hole Skybox and 18th Fairway Greenskeeper upgrades can be added to your package, though weekend hospitality tends to sell out first, so we recommend deciding early.
Do you offer single or double occupancy instead of quad?
Yes. Pricing above reflects four guests sharing a suite, which is the most common setup for groups of friends. Single, double, and triple occupancy are all available at different per-person rates, ask us for a quote based on your group size.
Booking and logistics
How does payment and the deposit work?
You reserve your package with a per-person deposit and pay the balance on a set schedule, with final payment typically due 60 days before departure. Deposits and payments are non-refundable and non-transferable, so we recommend travel insurance to protect what you pay. Your booking is transacted by a licensed tour operator whose full written terms govern your trip, and no payment is taken through this website. The full terms are on our legal and disclosures page.
Can you plan a trip for one person or a couple?
Yes. Package prices are quoted per person and depend on how many people share a room, so solo travelers and couples are quoted accordingly. Tell us your group and we will price it honestly.
Can you handle a large group?
Yes. We handle private groups, typically parties of eight or more, with dedicated coordination for the tickets, hotel, and logistics so everyone travels together smoothly.
Is Sports Travel Zone a legitimate, licensed agency?
Yes. We are a registered seller of travel, California CST 2155818-70 and Florida ST43282, a service of Early and Away Travel, LLC. Your booking is fulfilled by a licensed tour operator, and we earn a commission when you book.
What is your cancellation and refund policy?
Deposits and payments are non-refundable and non-transferable, and event tickets and hotel-only reservations are final once booked. If you cancel, any amount already paid cannot be refunded, which is why we strongly recommend travel insurance. If an event is postponed or cancelled, you receive updated tickets or a credit only to the extent the ticket or hotel vendor refunds the operator. The full terms are on our legal and disclosures page and are provided to you in writing before you book.